Return conditions

Returns within 30 days

From the date of receipt

Information to be taken into account

Returns & Conditions

Have you received your order but some items are not suitable? Don't worry, you can return them to us.

You have 30 days To return them to us from the date of receipt (period reduced to 14 days for articles on sales, promotions and good business). For a refund, all the returned items must not have been used/worn and must imperatively be in the same condition as you have received them: correctly folded in their original packaging, with all the labels still attached as well as the sheet of order.

We want to inform you that if you return products that are part of a commercial offer including a gift, You can keep the gift but its value will be billed during refund.

A participative package is deducted from your reimbursement. Here are the costs applied by country and zones:

  • € 3: Metropolitan France, Belgium
  • € 9: Germany, Luxembourg, Netherlands, Spain, Austria
  • € 12: Europe Zone 3-4 Bulgaria, Croatia, Czech Republic, Finland, Greece, Hungary, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia, Albania, Andorra, Armenia, Belarus, Bosnia and Herzegovina, State of the city Du Vatican, Georgie, Gibraltar, Greenland, Guadeloupe, Guernsey, Island Bouvet, Islands of Man, Åland Islands, Faroese Islands, Jersey, Kosovo, Reunion, Liechtenstein, Northern Macedonia, Mayotte, Moldova, Monaco, Montenegro, Saint-Marin , Serbia, Switzerland, Svalbard and Jan Mayen, Turkey, United Kingdom
  • € 14: Ireland, Italy, Portugal
  • Back possible for countries in the rest of the world, but without a return label. You will have to take charge of organizing the return on your own.

We do not offer an exchange on our site.
If you want a new size, or colors, you will have to make a back and pass a new order.

If you want to buy your item in another size, we offer you Delivery costs For this new order. Just contact us at shop@toxik3.com, and we will be happy to help you.

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